Frequently Asked Questions


The Zimi Shop fulfilment facility is located in Adelaide, Australia.

Shipping charges will be calculated depending on order. This cost will be shown during the checkout process.

To locate the tracking number for your order, simply click on MY ACCOUNT at the top left of this page.

If you need more help, please send us an e-mail

The Zimi Shop accepts credit card payments using MasterCard, VISA or American Express.

Please be aware that once an order has been placed, it is usually processed quickly so it's too late to change. If for some reason you wish to change it, please quickly e-mail

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